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Site Moderator

   (0 reviews)

Application Restrictions

Content count Reputation points/likes Number of days as member Minimum age User groups
No restriction No restriction No restriction 18 All Groups

Position Specification:

The Site Moderator will help to implement the ThriveThrough Community mission by monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment focused on and around our love for preparedness, permaculture and community building. This role coordinates with the internal Community Management team to support its mission, ensuring a safe and legal community environment, promoting a strong sense of pleasant cooperation and helping to cultivate a strong and dynamic community.


  • Implement the online community mission, coordinating with content creators across the online community to ensure its effectiveness and providing superior quality of user support to our community with the help of various communication tools
  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Community Management team when required
  • Manage the banned user process, and track and remove previously banned users
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Processing emails and complaints, escalating when necessary
  • Regularly provide feedback concerning insights gained from community moderation to the Community Management team
  • Attend or review our weekly moderators meetings.


  • Great knowledge of basic online legal issues and cool under pressure
  • Strong organizational and multitasking skills, and a proactive approach
  • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)
  • Ability to effectively communicate information
  • Team player, detail focused and reliable
  • Good technical understanding and can pick up new tools quickly
  • Have a good knowledge of principles of customer service
  • Availability to be online frequently

Application Restrictions

  • Content count No restriction
  • Reputation points/likes No restriction
  • Number of days as member No restriction
  • Minimum age 18
  • User groups All Groups

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